THE VALUES THAT DRIVE US
We’ve been in business for more than a century, and we know what it takes to keep a system running smoothly: It’s the recognition that every single part matters. There are no substitutes for quality and precision, and a single product failure or malfunction can bring an entire operation to a halt.
The same can be said about the values that drive our business. Each works in concert with the other, and all are vital. We protect and service these values as diligently as we do the components that we sell. They are:
- Customers first We measure our performance based on customer satisfaction.
- Integrity in everything Our high ethical standards are non-negotiable, and we treat people with dignity and respect.
- Continuous improvement We’re relentless in our drive for world-class safety, quality, delivery, cost and growth.
- Total associate engagement Associates are our greatest strength, and we enable them to do the right thing.
- Culture of winning We celebrate our success and are passionate about rewarding and recognizing results.